Privacy Policy

Last Updated: July 21, 2026

Introduction

DSC Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website dscsolutionsfm.com, fill out a form, communicate with our team, or receive communications from us, including text messages. By using our website or providing information to us, you agree to the terms of this policy.

INFORMATION WE COLLECT

We may collect the following types of information:

‍Personal Information: Name, company name, email address, phone number, job title, or other details you voluntarily submit through contact forms or quote requests.

‍Service Information: Details about your facility, square footage, service interests, or project notes you provide.

‍Automatically Collected Data: Browser type, IP address, device information, pages visited, and actions taken on our website (collected through cookies or analytics tools such as Google Analytics).

‍Communication Records: Information from emails, calls, or other correspondence related to inquiries or contracts..

HOW WE USE YOUR INFORMATION

Respond to your inquiries or quote requests.
Provide and manage the services you request.
Send operational notifications by email or text message, including work-order dispatch, scheduling, and service updates.
Send proposals or marketing communications (you may opt out at any time).
Improve our website, services, and user experience.
Comply with legal and regulatory requirements.

DISCLOSURE OF YOUR INFORMATION

We may share information only when necessary to:

Work with trusted vendors or service partners who help us operate our business (such as web hosting, analytics, or communications delivery). These vendors may not use your information for their own purposes.

Comply with legal obligations or government requests.

Protect our rights, property, or safety and that of others.

Notwithstanding the above, mobile phone numbers and text messaging opt-in data are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes, as described in the SMS/Text Messaging section.
All third-party vendors are required to maintain the confidentiality and security of your data.

DATA RETENTION

We retain your data for as long as necessary to:

Fulfill the purposes for which it was collected,
Or to comply with your request for its removal, subject to legal obligations.

SECURITY OF YOUR INFORMATION

We use reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, misuse, or disclosure. While no online system is completely secure, we continually update our practices to protect your information.

SMS/Text Messaging

If you provide us with your mobile phone number — including as an employee or contractor receiving operational scheduling and dispatch notifications, or as a customer receiving service updates — you consent to receive text messages from DSC Solutions related to our services and, where applicable, your work assignments.No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, or get assistance by replying HELP. Opting out of text messages does not affect other communications related to your employment or services.

SMS Terms & Conditions

By opting in to receive text messages from DSC Solutions, you agree to the following terms:Program description. DSC Solutions sends operational text messages including work-order dispatch and scheduling notifications to employees and contractors, and service-related updates to customers who have provided a mobile number.Message frequency. Message frequency varies based on operational needs.Fees. Message and data rates may apply. Check with your mobile carrier for details on your plan.Opt out. Reply STOP at any time to stop receiving text messages from DSC Solutions. After you send STOP, we will send one final message confirming that you have been unsubscribed.Help. Reply HELP for assistance, or contact us at info@dscsolutionsfm.com or by mail at 3 Kennedy St, Lancaster, PA 17602.Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.Privacy. For information about how we handle your data, see our Privacy Policy above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

YOUR RIGHTS

You have the right to access, correct, or request the deletion of your personal data. Please contact us to exercise these rights.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us. DSC Solutions is committed to protecting your privacy and ensuring our practices are transparent and fair. You can reach our data protection officer at info@dscsolutionsfm.com or by mail at: 3 Kennedy St, Lancaster, PA 17602

Privacy Policy

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