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Delivering scalable, compliant, and technology-driven facility services for over 280,000 square feet of federal workspace under a $7 million multi-year contract.
Through disciplined supervision, digital oversight, and integrated systems, DSC Solutions brought performance, compliance, and transparency to one of the largest administrative and laboratory campuses in the DMV region.
When DSC Solutions assumed responsibility for a Federal Complex in the DMV area, the facility was struggling with gaps in contractor oversight, uneven staffing, and incomplete compliance documentation. Federal inspectors lacked real-time reporting, and previous vendors repeatedly failed to meet custodial and environmental standards. The scope spanned both administrative offices and secure laboratory environments, demanding precise adherence to GSA custodial standards, safety protocols, and high-frequency inspection requirements..
DSC Solutions developed a federal-grade operations framework designed around accountability, compliance, and measurable results.
- Deployed a digital work order and inspection system using HubSpot and Echo AI for transparent reporting.
- Implemented real-time performance dashboards for USDA facility management, integrating shift-based KPIs.
- Established a security-cleared workforce for high-sensitivity research and administrative zones.
- Created and audited a federal compliance program aligned with USDA, GSA, and GS-42 environmental standards.
- Instituted quarterly training and internal audits to maintain operational excellence and continuous improvement.
Within 90 days, audit scores improved from 82% to 99%, and USDA inspection teams reported zero recurring deficiencies. DSC maintained perfect staffing compliance and uninterrupted service continuity throughout the contract term.
